FAQ
Questions people actually ask.
Migration, fit, websites, integrations, pricing and the fine print — answered plainly. If yours isn't here, ask a person.
Getting started
Moving in is part of the service — most accounts are fully set up within a week.
Book a demoWe're on spreadsheets — or legacy platforms. How does migration work?
Our team imports your existing data — works, images, contacts, sales history — as part of onboarding. Most galleries are fully moved over within a week, and we check the mapping with you before anything goes live.
How does the free trial work?
Every plan starts with a free 14-day trial. Your data and any imports carry straight over if you subscribe, and simply get exported back to you if you don't.
Do you help with setup?
Yes. Onboarding includes import, configuration of your fields and statuses, and a working session with your team. Enterprise plans add dedicated onboarding.
Who's it for
The same platform, configured for how you work with art — six configurations, one system.
See all solutionsIs Art Galleria only for galleries?
No. There are tailored configurations for artists, collectors, advisors & consultants, galleries, art shows and institutions.
What's the difference between artist and gallery accounts?
The same system, tuned differently. Artist accounts centre on studio inventory, editions, and consignments out to galleries; gallery accounts add multi-artist inventory, client CRM, and team roles. Artists and their galleries can share consignment records between accounts.
Can advisors manage multiple client collections?
Yes — distinct records and permissions per client, one login for you, and branded reports per client identity.
Websites
Your public site draws from the same records as your inventory — update once, published everywhere.
About websitesDo I need a separate website provider?
No. We offer an integrated website builder — choose a template, set your type and colours, and publish. Works, prices and availability stay in sync with your inventory automatically.
Can I use my own domain?
Yes — connect any domain you own, with SSL included. You can also keep an existing site and embed portfolios or viewing rooms into it.
Will my site be found on Google?
Pages are SEO-friendly with clean URLs for every artist and work, fast mobile-first layouts, and structured data for artworks.
Integrations
Payments and accounting connect in a few clicks — no double entry anywhere.
About integrationsWhich accounting tools do you support?
Xero and QuickBooks. Sales and invoice data sync automatically — revenue and fees matched, reconciliation done.
How do online payments work?
Invoices and viewing rooms carry secure payment links, including Apple Pay. Status updates as collectors view and pay, and the sale flows back to inventory and accounting.
Is there an API?
Yes — API access is included on Enterprise plans, for connecting internal systems or custom websites.
Which currencies can I pay in?
USD, GBP, EUR, CAD, AUD and NZD — pick your currency on the pricing page and at checkout. AUD and NZD prices include GST.
What does annual billing save?
Two months — annual plans are billed at ten months' price per year.
Can I change plans later?
Any time. Upgrades apply immediately; downgrades at the next billing date.
What does "fair usage" mean on the Unlimited plan?
Unlimited means unlimited for a working gallery — works, users, and viewing rooms. Fair usage exists only to prevent reselling or machine-generated bulk uploads; no real gallery has ever hit it.
Data, privacy & security
Your records are yours — exportable in full, protected in transit and at rest.
Ask a security questionWho owns our data, and can we export it?
You do, always. Export your complete inventory, contacts, and sales records at any time in standard formats — no lock-in, no export fee.
Are viewing rooms really private?
Yes. Each room is a unique link you can password-protect and expire on a date you choose. Rooms are never indexed, never public, and you can see exactly who opened what, when.
How is our data protected?
Encrypted in transit and at rest, backed up continuously, and hosted in world-class facilities. Team roles and permissions control who sees what, and device access can be revoked at any time.
Do you support GDPR compliance?
Yes — opt-ins and communication preferences are tracked per contact, and data export and deletion requests are handled from within the app.
The fastest answer is a trial.
14-day trial · complimentary onboarding session · import tools included