FAQ

Questions people actually ask.

Migration, fit, websites, integrations, pricing and the fine print — answered plainly. If yours isn't here, ask a person.

Getting started

Moving in is part of the service — most accounts are fully set up within a week.

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Can you help migrate my existing data to Art Galleria?

Absolutely. We offer free migration of your artworks (including images), contacts and exhibitions, either with assistance from our team or through our bulk import tools.

For more complex requirements, such as migrating historical sales data, we also offer managed migration services, which can be assessed and quoted on request.

What happens to my data if I don't subscribe after my free trial?

Your data belongs to you. If you decide not to continue with Art Galleria, you can export your data at any time before your 14-day trial ends. There's no obligation to subscribe.

Do you help with setup?

Yes. Onboarding includes import, configuration of your fields and statuses, and a working session with your team. Enterprise plans add dedicated onboarding.

Who's it for

The same platform, configured for how you work with art — six configurations, one system.

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Is Art Galleria only for galleries?

No. There are tailored configurations for artists, collectors, advisors & consultants, galleries, art shows and institutions.

What's the difference between artist and gallery accounts?

The same system, tuned differently. Artist accounts centre on studio inventory, editions, and consignments out to galleries; gallery accounts add multi-artist inventory, client CRM, and team roles. Artists and their galleries can share consignment records between accounts.

Can advisors manage multiple client collections?

Yes — distinct records and permissions per client, one login for you, and branded reports per client identity.

Websites

Your public site draws from the same records as your inventory — update once, published everywhere.

About websites
Do I need a separate website provider?

No. We offer an integrated website builder — choose a template, set your type and colours, and publish. Works, prices and availability stay in sync with your inventory automatically.

Can I use my own domain?

Yes — connect any domain you own, with SSL included. You can also keep an existing site and embed portfolios or viewing rooms into it.

Will my site be found on Google?

Pages are SEO-friendly with clean URLs for every artist and work, fast mobile-first layouts, and structured data for artworks.

Integrations

Connect your accounting and payment workflows through integrations and export tools.

About integrations
Which accounting tools do you support?

Art Galleria integrates directly with Xero, automatically synchronising invoices, contacts and payments. For QuickBooks, you can currently export sales data as CSV for import into QuickBooks Desktop or Online. Direct QuickBooks integration is coming soon.

How do online payments work?

Invoices and viewing rooms carry secure payment links, including Apple Pay. Status updates as collectors view and pay, and the sale flows back to inventory and accounting.

Is there an API?

Yes — API access is included on Enterprise plans, for connecting internal systems or custom websites.

Pricing & billing

Four plans for each audience, monthly or annual, in six currencies.

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Which currencies can I pay in?

USD, GBP, EUR, CAD, AUD and NZD — pick your currency on the pricing page and at checkout. AUD and NZD prices include GST.

What does annual billing save?

Two months — annual plans are billed at ten months' price per year.

Can I change plans later?

Any time. Upgrades apply immediately; downgrades at the next billing date.

What does "fair usage" mean on the Unlimited plan?

The Unlimited plan includes unlimited artworks, artist profiles and artist portals, without fixed inventory limits.

User accounts are allocated separately, with additional users available for a monthly fee.

Our fair usage policy is designed to protect against excessive automated activity or use outside normal gallery operations.

Data, privacy & security

Your records are yours — exportable in full, protected in transit and at rest.

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Who owns our data, and can we export it?

You do, always. Export your complete inventory, contacts, and sales records at any time in standard formats — no lock-in, no export fee.

Are viewing rooms really private?

Yes. Each room is a unique link you can password-protect and expire on a date you choose. Rooms are never indexed, never public, and you can see exactly who opened what, when.

How is our data protected?

Encrypted in transit and at rest, backed up continuously, and hosted in world-class facilities. Team roles and permissions control who sees what, and device access can be revoked at any time.

Do you support GDPR compliance?

Yes — opt-ins and communication preferences are tracked per contact, and data export and deletion requests are handled from within the app.

The fastest answer is a trial.

14-day trial · complimentary onboarding session · import tools included